Quick answer
ATO online services let you download evidence lenders trust without needing an accountant: lodged returns, notices of assessment, activity statements and account transaction histories. Sole traders use online services linked to myGov; companies, trusts and partnerships use Online services for business with a myID linked to the ABN in RAM. An ATO account statement also shows lenders exactly what, if anything, you owe.
Key points
- ATO records are independent evidence, like bank statements.
- Sole traders use myGov; entities use Online services for business.
- An account statement shows your tax position plainly, which lenders value.
- Set up access before you need it; identity checks can take time.
- Sole traders
- ATO online services via myGov
- Companies, trusts, partnerships
- Online services for business
- Copies available
- Returns, NOAs, activity statements
Why do ATO records count as strong evidence?
Lenders value evidence that comes from someone other than you. Bank statements come from your bank. ATO records come from the tax office. Both show facts that you’ve reported or that have happened, in a format you can’t easily change.
For a business without an accountant, or with an accountant who’s slow to respond, ATO online services are the fastest way to pull together evidence a lender will take seriously.
What can you download, and what does each show?
| Record | Where | What it tells a lender |
|---|---|---|
| Lodged income tax returns | myGov (individuals) or Online services for business | Income as reported to the ATO |
| Notices of assessment | myGov Inbox or online services | That a return was processed, and the tax result |
| Lodged activity statements (BAS) | Online services | Quarterly or monthly turnover, GST and wages reported |
| Account summary and transactions | Online services for business | Tax owing, payments made, any payment plan |
| Lodgement history | Online services | What’s been lodged and when; what’s outstanding |
The ATO says individuals, including sole traders, can review and print lodged returns, notices of assessment and activity statements from 2010 onwards through online services linked to myGov. Companies, trusts and partnerships can access returns and assessments through Online services for business, which also holds activity statements going back further. The ATO also says account transactions can be downloaded in CSV or HTML format.
How do you get access?
Sole traders: create a myGov account and link the ATO. Your notices of assessment arrive in your myGov Inbox once linked, and the ATO notes you can find past ones through your ATO profile’s communication history.
Companies, trusts and partnerships: the principal authority (for example a director) needs a myID with Standard or Strong identity strength, then links it to the ABN in RAM, the Relationship Authorisation Manager. Once linked, they can authorise others such as a bookkeeper. If you can’t reach Standard identity strength, the ATO notes alternatives like lodging through business software or a registered agent.
Setting this up can take a little while the first time, particularly the identity checks. Do it before you need the documents.
Why does the account statement matter so much?
When paperwork is behind, a lender’s biggest unknown is usually tax debt. An account statement from Online services for business answers that directly:
- the balance owing on each account (activity statement, income tax);
- payments you’ve made and when;
- any penalties or interest charged;
- whether a payment arrangement is in place.
Supplying it upfront, even if it shows a debt, builds trust. ATO debt is considered case by case, and a known number is far easier for a lender to work with than an unknown one. For more on how lenders treat outstanding lodgements, see overdue tax returns or BAS.
Illustrative example: a director who did it herself
Illustrative only; not a real business.
A director of a small events-hire company needs $70,000 for new marquees before the wedding season. Her accountant is on leave for a month. She logs into Online services for business, downloads the last four lodged BAS, the company’s account statement showing a small balance on a payment plan with every instalment paid, and the last lodged company return. With six months of bank statements from internet banking, she has a full low doc file in an afternoon.
What if something’s missing from your ATO records?
If a return or BAS doesn’t appear, it may not have been lodged, or it may have been lodged under a different account or entity. Check with whoever prepared it. For documents older than those available online, the ATO provides a request process.
If lodgements are genuinely outstanding, a short letter from a registered agent about the catch-up plan is the best companion to your ATO records. See the accountant’s letter and our guide to showing returns are in progress.
Which ATO records matter most for which situation?
You don’t need everything for every application. This is where to start, depending on what’s missing:
| Your situation | Download first | Why |
|---|---|---|
| Tax return not lodged yet | Last notice of assessment, lodged BAS, account statement | Latest official income, current turnover and tax position |
| BAS overdue | Account statement and lodgement history | Shows exactly what’s outstanding and any balance owing |
| New company after sole trader period | Sole trader returns and NOAs (myGov), company BAS (Online services for business) | Links the old history to the new entity |
| No accountant | Lodged BAS and NOAs | Independent figures you can get yourself |
| On an ATO payment plan | Account statement showing the plan and payments made | Proves the plan is being kept |
Once downloaded, save each file with a clear name and date range. A lender working through a tidy folder moves faster than one chasing missing pages.
If you’re locked out, can’t verify your identity or the records look wrong, a registered tax or BAS agent can usually retrieve them through their own portal in minutes. It’s often the fastest fix when a lender is waiting.
Bring your downloads
If you can log in to the ATO, you can probably assemble more evidence than you think in under an hour. When you’re ready, send us a quick enquiry. There’s no credit check when you first enquire, your details stay with one team, and a real person will tell you which records the right lender will want.
Please be honest about any ATO balance on the form. It’s one of the first things we’ll need to know, and accuracy gets you matched properly. Start here.
Frequently asked questions
How do I get my notice of assessment?
The ATO says if you've linked the ATO to myGov, notices of assessment go to your myGov Inbox. You can find past ones under your ATO profile's communication history.
What do I need to access Online services for business?
A myID with Standard or Strong identity strength, linked to your ABN in RAM (Relationship Authorisation Manager) by the principal authority, such as a director or sole trader.
Can I download transaction histories?
Yes. The ATO says you can download account transactions in Online services for business in CSV or HTML format, and print account summaries.
Why would a lender want my ATO account statement?
It shows whether you owe tax, how much, and whether a payment plan is in place. Lenders care about ATO debt because it competes for your cash.
Can my tax agent download these for me?
Yes. Registered agents can access client records through their own online services, which is often the quickest route if they already act for you.